![]() If you’re still having problems with the sync after following these five steps, consult the OneDrive for Business manual. Step 6: Consult the OneDrive for Business manual In case of problems with the sync folder, you can stop the sync and restart it to clear the fault. Sync problems can often be solved by restarting the sync connection. Respect the pre-defined limits for files. Avoid these characters to prevent sync problems.Ī file that’s too large, contains too many items, or has a long access path, can’t be synced to OneDrive for Business. ![]() ![]() OneDrive for Business doesn’t support certain characters in a file name. Read more about the OneDrive updates on Microsoft's support site. Sometimes, installing the latest Windows 10 update is the easiest and fastest way of getting rid of issues like the Windows Explorer / File Explorer not responding. Software: OneDrive for Business is updated regularly. If none of the methods above worked for you, we recommend simply switching over to the latest version of Windows 10.If you already use the app, make sure you have the latest update. ![]()
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